LibraryResourcephone triage guide

Phone Triage Guide

Effective phone etiquette is extremely important for your eye care business. Through several hundred hours of call listening, we have identified many potential training opportunities in regards to answering the telephone. The average eye care business lose sales every day to inquiries not answered properly and thoroughly. We can fix that! We’ve created this resource to help you improve phone efficiency and provide the knowledge necessary to close sales, improve customer acquisition and increase customer retention.
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